Who are the IWA?

Regius Windows and Conservatories are Members of Independent Warranty Association (IWA) which underwrites all its deposits and guarantees with Lloyds of London. IWA is the leading organisation in the U.K. to administer a Deposit Protection and Insured Guarantee scheme to consumers within the home improvement market.

How does deposit protection work?

When you pay your deposit you will be issued with a Deposit Protection and Insured Guarantee certificate from us. This document will protect your deposit, prior to the commencement of the contract/works up to 25% of the contract value (maximum contract value £20,000). Subject to the terms and conditions on the certificate.

How does the Insured Guarantee work?

Once your contract has been completed to your satisfaction and you have paid the balance in full, you should return to the Completed Satisfaction Note from the bottom of the Deposit Protection and Insured Guarantee Certificate along with a copy of your contract to the IWA. Your Guarantee will then be insured for a period of ten years and is underwritten by Lloyd's of London. Subject to the terms and conditions on the certificate.